INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
How can I contact your customer support team?
You can reach out to our customer support team via email at wtcteam95@gmail.com or call us at +918979136748 . Our team is available Monday through Friday, from 9:00 AM to 6:00 PM (GMT). We strive to respond to all inquiries within 24 hours.
What should I do if I receive a damaged or defective product?
If you receive a damaged or defective item, please notify us within 7 days of delivery. Send an email to wtcteam95@gmail.com with clear photos of the damage or defect, along with your order details. We will arrange for a replacement or issue a full refund, including any applicable shipping fees.
Can I cancel or modify my order after it has been placed?
Yes, you can request to cancel or modify your order, but it must be done within 24 hours of placing the order. Please contact our support team immediately at wtcteam95@gmail.com with your order number. Once the order has been processed or shipped, modifications may no longer be possible.
Do you offer international shipping?
Yes, we offer international shipping to most countries. Shipping costs and delivery times vary depending on your location. During checkout, you will be able to see the available shipping options and estimated delivery times for your region. If you have specific questions about international shipping, feel free to contact us at wtcteam95@gmail.com .
INFORMATION ABOUT US
